Your order status is updated to you via emails and sms at every step. Once your order is placed you will receive an sms and an email with your order details. Again after your order is dispatched we will send you an sms with your tracking details. In case you don’t see any update please check your spam box and old SMSs.
If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care 022-28357571 to inform them of the same. In case of Prepaid orders Refunds will be processed as per our Return policies.
We give you a confirmation call so that you can verify your order and confirm that there isn’t any change with your order.
YES!!! There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost.
Once your return request has been placed with Customer Service, it usually takes about 72 hrs to have the product picked from your place and another 7 days to initiate refund subject to product inspection. In case you are sending the product back on your own, the delivery time would depend on your chosen courier.
Orders paid by Credit/Debit Card will be reversed within 7 working days and will reflect in the next statement.
Orders paid by Net Banking accounts will be credited back to payee’s bank account.
It depends on the mode of payment you have chosen. It doesn’t take more than 10 days from the time we receive the product.
NO, these would not be included in the refund value of your order as they are non-refundable charges.
Currently exchange is operational in areas where we can arrange pick up. Please contact our customer service to find out if exchange is available in your area.
There is no charge for exchange. All you need to do is to return the original item and exchange it for an item/s of same or higher value. In case you choose an item of higher value, you can pay the differential amount as cash on delivery (COD). COD charges will be applicable.
Delivery times vary across India & orders are delivered 1-5 days after dispatch depending on the PIN Code accessibility.
SHIPPING IS FREE FOR ALL ORDERS ABOVE Rs. 2000.
For all orders below Rs. 2000:
Note: Minimum order value for shipping is Rs. 100
Currently, we ship only across India. We'll begin international shipping in the near future.
If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can contact customer care for any clarification.
Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Hence, it may not be available to you. However, you can always opt for payment through Net Banking or Credit Card/Debit Card.
YES!! We, at Hobby Ideas also provide you with an option of buying bulk quantities of a single item or multiple items. All you need to do is fill in the form in the ‘Bulk Order’ section to let us know your request and we will get back to you on your contact number.
In case of prepaid orders, we ship to all locations across India. To check if COD is available in your location, please enter your pincode in the COD serviceability tool on the right side in all the product detail pages.
For detailed information, you can visit our Shipping Policy section.
We, at HobbyIdeas, offer you multiple payment methods. You can use credit card/ debit card / internet banking to make your purchase. Our trusted payment gateway partner, EBS, uses a secure encryption technology to keep your transaction details confidential at all times.
All members of the Hobby Ideas creative community can answer to queries on the discussion forum, and help out their fellow artists and crafters. All you need to do is sign up to create your profile, and you’re all set!
Feel free to shoot your doubts regarding any art or craft. Our creative community is sure to help and guide you out in a way even Google can’t!
All members of Hobby Ideas creative community can share their innovative creations on the website. This way, we will get to learn from one another and expand our art and craft horizons together!
Sharing your creations with the world in three simple steps:
Here are a few additional points to consider!
Following fields are mandatory. If any one of the fields is empty, you’ll not be able to submit your entry for review:
2. Short Description
3. Craft Category
4. Sub-category, wherever applicable
5. Difficulty Level
6. Image of finished product or a descriptive video of the same
7. List of material used
8. Stepwise instructions on how to make the creation
Note: We strongly urge you to upload images depicting each step so that viewers have a clear understanding of the procedure.
General guidelines are:
Entries with detailed instructions in the form of stepwise procedure and clear stepwise images are most likely to be approved to go live on the site, and earn higher popularity ranking.
Searching for arts and crafts workshops in your area is easy!
You can reach out to the interested people via phone or email. Your contact details are sent to the interested viewers as well. So, you can expect inquiries over phone or email from the interested viewers to work out further details.