Although, Art on Sale is a platform for aspiring artists to put their creations on sale and for art and craft admirers to buy these creations, there is no definite way to identify a fake seller or buyer.
Hence, we urge you to take caution in all your deals.
Worried about how to send your products to different city, fret not!
It is recommended to purchase items directly from the seller. Always meet the seller at a safe location and inspect the item before purchasing.
Watch out for unrealistic offers. Unrealistic offers are used to motivate purchasers to make hasty decisions.
The best way to transact is to collect the item and pay at the same time. Avoid transferring funds or using a debit card to pay someone you do not know before collecting an item.
Ask for clear information on condition of the item, size/weight, price and the payment as well as delivery method.
Use only those payment methods that you are familiar with. Never disclose any financial information.
If you choose a courier service for delivery, we encourage buyers to open the packaging and validate the condition of the item before accepting the delivery. If the product is damaged, we request you to contact the seller and resolve it with a common consensus.
Tips for Sellers
Preferably take the full payment at the time of the delivery. Use a safe location to meet.
Watch out for fake currency and money orders.
Verify the buyer’s credentials, ask the buyer to provide photo ID and proof of address if need be.
Ensure that your product meets the features you list on ‘Art on Sale’ to avoid any misunderstanding with the buyer.
Do not share your financial information.
If you have sold an exclusive item, kindly delete it from the page to avoid unnecessary calls regarding that particular item. However, you can keep it on the site if you can recreate it for selling again.
The Art on Sale Site (AOS) and the Service are provided are on an “as is” basis without any warranties of any kind. Pidilite Industries Limited (PIL) shall not be liable or responsible for any information, content, transaction carried on using AOS or its recommended service providers. Please refer to our terms and conditions for more details.